Shipping policy

Shipping Time
Orders are typically processed and shipped within 1–5 business days. Delivery times may vary depending on the destination country.

Shipping Locations
We ship to:

  • The Netherlands
  • The European Union
  • International destinations (where available)

Shipping availability may depend on the destination and carrier.

Shipping Costs
Shipping costs are calculated at checkout and depend on:

  • Destination
  • Package weight
  • Shipping method selected

Delivery Responsibility
Once your order has been delivered to the shipping address provided during checkout, responsibility for the package transfers to the customer.

If a package is lost during transit, please contact us and we will assist in resolving the issue with the shipping carrier.

Incorrect Address
Customers are responsible for providing the correct shipping address. JESSSORO is not responsible for orders delivered to incorrectly provided addresses.